Terms of Service

Effective Date: January 30, 2025

1. Agreement to Terms

By accessing or using FlowKeeper ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

FlowKeeper is an AI-powered accounting platform that provides:

  • Financial transaction management and categorization
  • AI-assisted bookkeeping and insights
  • Multi-entity financial tracking
  • Conversational AI for financial queries
  • Financial reporting and analytics

3. Account Registration

To use FlowKeeper, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use

You agree to use FlowKeeper only for lawful purposes. You will not:

  • Upload false, misleading, or fraudulent financial data
  • Use the Service for illegal activities or tax evasion
  • Attempt to reverse engineer or hack the Service
  • Share your account with unauthorized users
  • Violate any applicable laws or regulations
  • Interfere with or disrupt the Service
  • Upload malicious code or viruses

5. AI Services and Accuracy

AI Categorization

Our AI categorization service provides intelligent transaction classification based on patterns and machine learning. While we strive for high accuracy:

  • AI suggestions are not guaranteed to be 100% accurate
  • You are responsible for reviewing and confirming categorizations
  • The system learns from your corrections to improve over time
  • Final financial decisions should not rely solely on AI recommendations

Financial Advice Disclaimer

FlowKeeper does not provide financial, tax, or legal advice. AI-generated insights are for informational purposes only. Consult qualified professionals for specific advice.

6. Data Ownership and Rights

Your Data

  • You retain ownership of all financial data you upload
  • You grant us a license to process your data to provide the Service
  • You can export your data at any time
  • You can request deletion of your data subject to legal requirements

Our Technology

  • We retain all rights to our software, AI models, and algorithms
  • Improvements to our AI based on aggregate usage patterns remain our property
  • You may not copy, modify, or distribute our technology

7. Subscription and Payment

Billing

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days notice
  • You are responsible for all applicable taxes

Free Trial

If offered, free trials automatically convert to paid subscriptions unless cancelled before the trial period ends.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • FlowKeeper is provided "AS IS" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid by you in the past 12 months
  • We are not responsible for errors in AI categorization or financial calculations
  • We are not liable for tax or compliance issues arising from use of the Service

9. Indemnification

You agree to indemnify and hold FlowKeeper harmless from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any laws or regulations
  • Your financial data or business activities

10. Intellectual Property

The Service and its original content, features, and functionality are owned by FlowKeeper and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

11. Termination

By You

You may terminate your account at any time through the account settings or by contacting support.

By Us

We may terminate or suspend your account immediately, without prior notice, for:

  • Breach of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Actions harmful to other users or the Service

Effect of Termination

Upon termination, your right to use the Service ceases immediately. You may request a data export within 30 days of termination.

12. Dispute Resolution

Arbitration

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Class Action Waiver

You waive any right to participate in a class action lawsuit or class-wide arbitration.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and FlowKeeper regarding the Service and supersede all prior agreements and understandings.

17. Contact Information

For questions about these Terms, please contact us at:

  • Email: legal@flowkeeper.app
  • Address: FlowKeeper, Inc.